Customer site access

5th of June 2020

Following the latest updates concerning the evolution of Coronavirus Pandemic and guidance from state and local public health authorities regarding Social Distancing and minimizing risk exposure please be informed on the following updates regarding site access and equipment deliveries rules and procedures that will be enforced at NXDATA-1 and NXDATA-2 colocation facilities starting with the 9th of June 2020.

Site access is to be granted on a 24 x 7 basis to all customers based on the following rules and procedures:

Even if the new rules and procedures regarding site access have been relaxed compared to the previous ones our recommendation is to continue to limit the site visits as much as possible and make use of the Remote Hands & Eyes Services available to cover the task you need to be performed on site, limit site visits only for critical operations and works that are mandatory to be performed by your field engineers.

Site deliveries

Inbound shipments of equipment, materials and tools carried out via courier services can now be performed following the standard site delivery procedure as mentioned below. The central collection point for site deliveries that has been used until now has been disabled, starting with the 9th of June 2020 the delivery can be done directly to the site where the equipment needs to be installed or stored.

For inbound shipments please consider the following:

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Administrative Department
  • Availability: Monday - Friday / 9:00 - 17:00
  • Phone: 021-204-3020
  • Fax: 021-242-5031
  • E-mail:
  • Administrative headquarters and correspondence:
    Bd. Dimitrie Pompeiu nr. 8, cladirea Feper, etaj 3, Bucuresti, sector 2, RO 020337
Operations Department
  • Availability: 24 x 7


  • Phone: 021-242-0497
  • Mobile: 0741-161-686


  • Phone: 021-203-4800
  • Mobile: 0757-072-067
Sales Department and Customer Relations
  • Availability: Monday - Friday / 10:00-18:00
  • Phone: 021-204-3020
  • Fax: 021-242-5031
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